Privacy Policy of Flour & Egg

Flour & Egg (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, cooking classes, events, and online content.

We are committed to maintaining the confidentiality, integrity, and security of your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and, where relevant, the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following categories of information:

Personal Information

Name, email address, phone number
Billing and payment details
Dietary restrictions or food allergies (if voluntarily provided)
Class registration and participation history

Technical and Usage Data

IP address, browser type, device information
Website interaction and usage behavior
Referral URLs and geolocation data

Communications Data

Correspondence via email, website forms, or social media
Feedback and testimonials

2. Purpose of Data Collection

We use the data we collect to:

Process bookings and transactions
Provide class details, reminders, and customer service
Personalize your experience based on preferences
Send promotional offers and event invitations (only with your consent)
Maintain compliance with legal and financial obligations
Improve our services and website functionality

We do not sell, trade, or rent your personal information to third parties.

3. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts. You may manage or disable cookies through your browser settings.

4. Sharing of Personal Information

We may disclose your personal data to:

Trusted service providers (e.g., payment processors, email marketing platforms)
Legal or regulatory authorities, if required by law
Advisors or consultants for legal, accounting, or operational purposes

All third-party vendors are contractually obligated to maintain the confidentiality and security of your information.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and operational requirements. Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You may have the following rights depending on your location:

General Rights (e.g., under GDPR)

Right to access, correct, or delete your data
Right to data portability
Right to restrict or object to processing
Right to withdraw consent for marketing communications

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Request the categories and specific pieces of personal information we have collected about you
Request deletion of your personal data
Opt out of the sale of your personal data (note: we do not sell personal data)
Not be discriminated against for exercising any of these rights

To exercise any of these rights, please contact us at:
📧 [Insert Contact Email]
📞 [Insert Phone Number]

We may verify your identity before processing any requests, as required by law.

7. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we discover we have inadvertently collected such information, we will delete it promptly.

9. Policy Updates

We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page and are effective immediately upon publication. Please review this policy periodically for changes.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact:

Flour & Egg
📧 Email: gianluca@flourandegg.com
📞 Phone: +19173493755
🌐 Website: flourandegg.com

FLOUR & EGG